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University of Winnipeg: Program Manager - IT Focus - Professional, Applied & Continuing Education (PACE)

University of Winnipeg
515 Portage Avenue
Winnipeg, MB R3B 2E9

The Manager is responsible for the day-to-day operations and leadership of assigned PACE programs, including the following full-time programs: Network Security Diploma, Web Development Diploma; and 5-6 part-time professional and information technology programs. In addition, this manager works closely with designating bodies and industry specialists on program reviews, course reviews, industry research and new program development. They also are responsible for communicating these key competencies and knowledge requirements to PACE instructors. They are involved in the development and delivery of other programs or initiatives, with both internal and external partners, to meet ongoing market need.

Deadline for applications will be Thursday, August 2, 2018.

 Job Number:

Administrative 4

Date Posted:
July 5, 2018

Employee Group:


Hiring Range:
$54,163.20 - $61,334.00

Position Category:
Full-time, Continuing

Probation/Trial Period:
910 working hours or six (6) months, whichever occurs first

Salary Range:
$54,163.20 - $72,217.60

Start Date:
September 1, 2018


Weekly Hours:

Professional, Applied & Continuing Education

Winnipeg, MB

Job Type:

Close Date:

Professional Areas:
Support/Managerial Employment



  • Seeks new and innovative methods and study focus areas to enhance programming while maintaining or improving current financial status and market share.
  • Researches job futures forecasts and industry trend/requirements to ensure programs meet employer needs and job markets.
  • Leads program development and program review initiatives including the research, competitive analysis, future job forecasts to align programs to job market requirements. Participates in Senate new course proposals/changes.
  • Researches and writes course descriptions and learning outcomes and reviews up to 100 courses annually for potential updates.
  • Provides updates to international bodies and local funding organizations on graduate employment success.
  • Negotiates partnership and articulation agreements with UofW programs, corporate partners and works collaboratively with national and international post-secondary institutions.
  • Consults with academic departments, particularly within the Department of Applied Computer Science and the Faculty of Business and Economics, to facilitate the delivery of joint programs, articulation agreements, course equivalency requirements, and evaluation standards.
  • Plans, schedules, coordinates, and implements courses and programs within designated areas of program content.  
  • Determines instructional needs for all courses within the full-time program, appoints/hires instructors and negotiates instructional stipends.
  • Achieves positive financial results for assigned programs including revenue generation and expense management.   
  • Oversees that PACE academic and student policies/procedures is implemented in programs, including grading, refunds, transfer credits, course evaluations, academic misconduct etc.
  • Liaises and/or consults with program advisory committees, UWPACE Instructors, University Faculty and integrates changes in program structures and course/program content.
  • Facilitates information sessions for potential students and external agencies.
  • Manages and is accountable for achieving financial targets and budgets set for individual programs within the area of academic responsibility, budget planning at course and program level, expense approval, setting enrolment targets, financial monitoring and administration.
  • Collaborates with the Academic Advisors who act as the first point of contact for instructors and students on all academic and student matters, including academic misconduct issues, appeals and participates in the decision making process with regard to the disposition of appeals and other special requests.
  • Provides guidance to the Academic Advisors on program specific academic advice and counseling to current and prospective students.  Makes referrals to other internal or external resources to support learning needs (ie. Accessibility Services, Counseling Services or tutoring supports) or financial aid.
  • Makes recommendations to improve academic intervention and program delivery strategies to promote student success and improve student retention rates.
  • Monitors fulfillment of conditions for the completion of a course or diploma program using the SIS and communicating to the student. Approves applications for graduation.
  • Approves all grades for part time and full time courses and supports instructors in addressing potential grade, behavioural or absenteeism issues.
  • Trains and motivates staff members. Directs support staff in the efficient implementation of all programs and activities.
  • Identifies and recruits new instructors required for programs, including interviewing, assessing fit with courses, hiring, monitoring, terminating and negotiating levels of instructional stipends on a case-by-case basis within University and department procedures.
  • Projects instructional needs for all courses, identifies instructional shortages, determines instructional coordination and succession planning.
  • Monitors student evaluation, course quality, and informal feedback to ensure all assigned instructors meet classroom management expectations and maximize learning outcomes to PACE standards.
  • Oversight along with the other Program Managers of the academic and administrative staff workflows, direction, workloads, and training within the academic area and make recommendations for restructuring when required.
  • Determines staffing needs in the context of program area budget and consults with the Executive Director and Director of Finance on the creation of new positions and on hiring decisions.
  • Conducts performance appraisals of staff and provides input in relation to decisions of probation, discipline, and dismissal, with decisions subject to the Executive Director’s approval.
  • Schedules and approves vacations and other absences, and ensures year-round coverage for program area.


  • A minimum of an undergraduate degree in computer science or related discipline; IT credentials and/or a master’s degree in computer science or a related discipline preferred;
  • At least five (5) years of progressively successful and directly related IT experience in a business environment;
  • Two (2) years supervisory experience.
  • Experience in program research, design and evaluation.
  • A solid track record in financial management in a cost-recovery environment; financial reporting and budget formulation.
  • A solid track record in improved market share, profitability and employee engagement.
  • Experience in basic contract negotiation and design.
  • Working knowledge of IT business systems.
  • Comprehensive knowledge of adult education, business development and educational marketing.
  • Experience working with international students.
  • Ability to think strategically and able to formulate multi-year academic plans.
  • Excellent interpersonal, written and oral communication and negotiation skills.
  • Strong leadership, teambuilding and relationship building skills.
  • Proven financial and budget administration experience.
  • Ability to contribute to long term planning and program development within PACE and the University.
  • Must be fully aware of the goals, policies, and resources of the University, including the variety of disciplines and the physical and financial resources of the University.
  • Must be flexible and adaptable to the changing realities of any given program, academically, politically and economically, and the changing needs and priorities in the University and the community.
  • Ability to exercise sound judgment in managing risk- and opportunity-taking situations.
  • Ability to work well under pressure.
  • Must be available to work evenings.


The Collective Agreement between The University of Winnipeg and The Association of Employees Supporting Education Services (AESES), Clause 6.3, Selection for Vacancy, states: The Employer agrees that Employees with seniority shall have preference in connection with appointments so far as it is practicable to do so, provided that their qualifications are relatively equal.

The University of Winnipeg is committed to employment equity, welcomes diversity in the workplace, and encourages applications from all qualified individuals including women, members of racialized communities, Indigenous persons, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian immigration requirements, first preference must be given to Canadian citizens and permanent residents of Canada.