February 2017 - Over thirty and thriving: Online Business Systems

For many businesses, growth is the end game. But for Online Business Systems (Online), growth is the beginning, middle and end games. It’s their entire stock and trade.

For more than 30 years, Online has been growing – and helping its clients grow in turn. A business and tech consultancy that develops long-term, strategic relationships with its clients, they have steadily expanded their portfolio of services over the years – and in delivering those services, they help clients expand, too.

“The evolution of any company is growth,” said John Frejuk, Online Business Systems’ vice-president for the central region. “Our focus hasn’t changed – it’s always been on helping our clients develop. Today, our portfolio of services helps our clients address problems they haven’t had to solve before through business consulting or by leveraging the latest and greatest technology.”

When Online founder Chuck Loewen started the company, he provided a single service to a single audience – IT solutions for clients in the financial sector. (Chuck recently received a University of Manitoba Faculty of Science Honoured Alumni Award – read more.)

Today, Online has over 300 professional consultants; six offices across North America; a slew of awards for entrepreneurship, management and growth; and a portfolio of services that includes business consulting, technology consulting and advanced solutions in information security, customer experience, and service management.”

“We help our clients improve their competitiveness by leveraging information technology in a wide variety of areas to spur growth,” said Frejuk. “Through years of working with clients, developing long-term relationships and observing recurring needs, we’re always expanding our services – but in a strategic way: by reacting to and anticipating those needs, then filling them.”

Caring about their clients means Online is in tune with, listening to and constantly developing new services to meet client needs. For example, Online’s Risk, Security and Privacy practice helps clients protect their information (and their brands) through penetration testing, PCI assessments, and more. Their Digital Experience Development practice builds on the company’s 30-year history of software development to help customers respond to and capitalize on the latest innovations in digital technology.

Online stays focused on delivering a superior one-to-one, personal experience with its clients. As many ICTAM members know, that distinctly Manitoban focus on building relationships with clients is one of the things that sets our province’s businesses apart.

For Online, that Manitoban sensibility is just one reason for the company’s downright impressive staying power.

“Everyone always says what makes them successful is their people – and it always is,” said Frejuk. “We care – and we take great care in hiring. Every one of our employees values loyalty, compassion and commitment on all fronts.

“At the end of the day, we know companies don’t serve companies – people serve people.”

Glassdoor recently named Online Business Systems as one of their top ten Canadian companies to watch in 2017. Read more about working for Online Business Systems on their Glassdoor page.